Who do we use for shipping?
We use Australia Post for all domestic shipping nationally and Go People for courier service metro Melbourne
Do I need to be over 18 to place an order?
If the gift box you have selected contains alcohol, yes you must be over 18 to make the purchase and the recipient must be over 18. A signature will be required to accept delivery.
How long will it take to process my order?
This does depend on the size of the order. If your order is under 5 gifts we will process and dispatch your order within 24 hours. If we receive your order by 11am EST it will be processed and dispatched same day.
How do I know if my parcel has been delivered?
We send you Australia Post tracking information as soon as your parcel is dispatched.
Can I send multiple gifts to one location in one transaction?
Completing this in a single online transaction is unfortunately not possible. However, if you intend to send multiple gifts to the same address, please reach out to us directly. We can arrange it in one transaction and potentially offer reduced shipping costs.
Who do we use for shipping?
We use Australia Post for all parcels nationally and GO people for courier service metro Melbourne.
Can't find what you're looking for?
Send us an email to tell us what’s up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@boxedandfound.com.au
Other inquiries? Let’s chat.
Please email us at hello@boxedandfound.com.au